We provide free shipping to over 200 countries around the world*
*with some exceptions
If you order an in-stock item, we’ll ship it immediately or within 3 working days.
Typically, delivery takes 5-20 working days after dispatch, but it may take longer due to factors beyond our control.
You will receive your tracking information when the items have shipped or within 3-5 working days. But sometimes tracking might not available if free shipping applies (shipping carrier will update as soon as available). In this case, please contact us at support@sommrhaus.com
You can change or cancel your order within 12 hours. Please contact us at support@sommrhaus.com
if your order has already been shipped, you will have to process a return. Please be sure to contact us before sending items. You must be Authorized to Return (ie barcode for returns will be issued)
**Thank you for your complete understanding. We strive for a smooth and painless return process for everyone involved